Thanks to the Erdman Center for hosting a session on Friday for those MBA students with an interest in consulting. Here are the three articles I referenced.
Maister is the guru of analyzing and consulting to professional services firms. He has several excellent books, including True Professionalism and Managing the Professional Services Firm. Much of the key content is all on his own blog which is excellent and his current mode of contributing to the body of knowledge.
2. Schein, Edgar, The Case for Effective Organizational Intervention
Schein is the guru of organizational culture and leadership. Here is a summary of this basic framework. Download edgar_schein_process_consultation.doc The full article is avaiable from MIT Sloan Management Review.
Adizes also has a number of excellent articles on his website. His work on corporate lifecycles, is also very applicable to a consultant's work. He talks about the age of the organization being based on the balance of flexibility and control. Highly flexible young organizations and extremely control oriented mature organizations. There is always a struggle between the two, a careful balance is the art of being in "PRIME" which he considers the optimal phase.